Forum Discussion

Samanth_1638911

SMARTY Pioneer

26-08-2023

Abroad …..

I’m abroad and didn’t do the set-up - can I do it whilst overseas or am I stuck ?

SMARTY Pro-coach

26-08-2023

You can do it abroad, you are not stuck.

Just change the Smarty APN to “mob.asm.net” and make sure data roaming is turned on.

Also, you may get a better signal if you manually select a network, rather than letting your phone do it automatically.

https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918

Samanth_1638911

SMARTY Pioneer

26-08-2023

Thanks - it’s finding the APN that’s the issue - I’ve searched for it but nothing comes up

JJP2
SMARTY Pro-coach
26-08-2023
Follow these screenshots :
Go into Settings :
1. Tap ‘mobile data’
2. Tap ‘Smarty UK’
3.Tap ‘Mobile Data Network’
4. Tap and change the APN to ‘mob.asm.net’
- Samanth_1638911
  SMARTY Pioneer
  27-08-2023
  Thanks for this but I’m not seeing those screens …. Will activate it when I get home
  - MSF
    SMARTY Guru
    28-08-2023
    Samanth_1638911 The Settings icon should appear on your Home Screen and has a silver square with a toothed cogwheel contained within it.
    Mobile Data is then one of the items down the list once you have opened Settings.