Forum Discussion
4g and 5g Not available
At the moment, it's 5G with 2 bars, then it goes back to 4G with 2 bars and lasts around 10 to 15 seconds.
I went to the side of the building outside and had 5G with 3 bars, then it went to 4G with 3 bars. It's the same inside the house, only with 2 bars.
I just don't want to be wasting £55 on an amplifier if it's not going to be any good.
Family will come over eventually. As for friends, I know no one here. I am all alone.
The building is a terrace house converted into two flats. I am on the bottom floor. As for joists and stuff, I don't know.
I was looking at the Nedis mobile signal booster, but I'm not sure yet, as customer support can't decide if it's planned maintenance in the area or if it's just a weak signal in the area. When I checked the map, it's consistent with 4G and 5G, and on the map, I'm sitting next to a white blotch that indicates no signal whatsoever. But thankfully, this isn't the case.
So, Smarty, please tell me what's going on.
Re “Smarty tell me what’s going on please”, this is the Smarty Community Forum, we are customers just like you, we don’t work for Smarty.
You may want to start a webchat with Smarty staff.
It may well be that the top flat is shielding your bottom floor flat from an adequate signal, which is a tough one, as this could also affect signals from other networks too. It may be worth exploring the signal provided by other networks, but buying a £1 SIM card or two and seeing what signal you get, rather than spending £55 on a signal booster that may end up being an expensive doorstop.
