Forum Discussion
3g switch off / Volte - Supported on all other networks but 3
I ended up getting a 3 sim and I have WiFi and Volte support so whatever the issue is Smarty limits devices for some reason, currently in the process of porting my number away now.
To see if you have Volte dial *#*#4636#*#* > Phone Information > Scroll down and see if Volte provisioned / Wifi calling is enabled. See the photos in the OP for reference.
Sony Xperia 1 III, I just flashed the non vendor specific firmware to it (was on O2) firmware and I still have the issue.
I guess at this point I need to look at moving elsewhere annoyingly, I know I could never get volWiFi because it wasn't on the list of approved three handsets so all I can assume is thats the same for Volte.
Looking online at other comments Volte needs to enabled at the carrier end as well as the end user having a supported device and based on my chats with support ill likely win the lottery before that happens
Hi dawdie 👋
Even though 3G is being turned off 4G coverage will still be supported. They also said my phone was not supported but HOW do they know what phone I have??🤔🤔 and it gets 4G so all is good.
If you check under 'Settings➡️Network & Internet➡️Mobile Network➡️Advanced➡️Preferred Network type' it will show you the types of coverage your handset accepts (mine is 2G/3G/4G, so hopefully I won't have to buy another one in the near future🙄) As long as you have 4G or 5G you are good to go😁
Hope this helps x x
