Forum Discussion
3G switch off my phone is compatible yet Smarty says it isn't
I have a different device (Google Pixel 3a XL) but the same problem as you in that Smarty say this is not compatible but Three accept it on their network. Interestingly whilst I have been trying to get my head around this and look at other providers I have found that the providers that piggyback say phone wont work on their system but if you go to their parent network it will. No idea if that is the case for all the providers and whether we will have to choose one of the 4 main providers?
Michell_1987816 If you are looking for a cast-iron guarantee, then it does look like you will need to stick to those providers who actually state it.
The alternative is to stay put and, if you find that it will not work, you can leave very quickly for a network where it does work and will have lost very little financially.
I do need it to be guaranteed as my phone is vital for my hearing aids app which allows me to connect to the tv and various other devices unfortunately. Was actually planning on a new phone next year when I upgrade my hearing aids and was hanging on so I get the right device compatible with new aids. This is bad timing for me LOL
Michell_1987816 The apps required for most modern hearing aids should be fine on any of the more modern phones with operating software kept up to date, Android or Apple, so you should be fine to replace your phone when it suits without worrying.
