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£1 adult verification refund back

Alister_1899261
SMARTY Pioneer
SMARTY Pioneer

How long should I have to wait to get my £1 adult verification refund back to my credit card? It should have been instant?

3 REPLIES 3

JamesOke_954631
SMARTY Pioneer
SMARTY Pioneer

You’ve took the £1 seven times off me and I still don’t have access to adult content?

That's an expensive w**k. 😂

MSF
SMARTY Guru
SMARTY Guru

@Alister_1899261 @JamesOke_954631  Please see this article:  https://help.smarty.co.uk/en/articles/1066648-parental-restrictions

If you have not had the refund, web chat with Support Team and they should be able to sort it for you.