Forum Discussion
MarinaC_3406443
12-06-2025SMARTY Rookie
Wrong number shows with text message
JodieC
13-06-2025SMARTY Moderator
Thank you for reaching out to the SMARTY community forum!
I am sorry to hear about your recent experience regarding SMS issues.
If you have recently ported to SMARTY, it is likely that your device has not yet updated the ported number to your SMARTY SIM.
There is a simple resolution for this! You need to perform a network reset, this can be done in your device settings.
I would recommend doing a google search of your specific device to see how to reset the network settings as this has been successful in resolving this issue with other customers in a similar situation.
I hope this helps!
- Jodie