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Jeanett_4302185's avatar
Jeanett_4302185
SMARTY Pioneer
06-09-2026

Wrong number showing on sms messages

I was told my transfer on my old number was complete. But the smarty sim number is still showing on SMS and whatsApp mesaged. 

Can someone please give me help

number issue
Porting

1 Reply

  • ZenovA's avatar
    ZenovA
    SMARTY Commentator
    06-09-2026

    Jeanett_4302185​ For SMS, I will assume you are talking about Google Messages RCS. For that, you need to turn off RCS, turn off phone number verification in Google settings, restart the phone, and then turn number verification and RCS on again.

    For WhatsApp, you might need to check the 'Change phone number' setting under 'Account'.