Forum Discussion
WiFi Calling fails June 2025
Apple has just released carrier profile 64.2 which fixes the issue.
Go to Settings > General > About and you should get a popup allowing you to install the new carrier profile.
This has worked for me. Settings > General > About > Network Provider now updated says "Three 64.2". Rebooted the phone and now Wi-Fi calling is back up and running. Thanks WelshPaul without your help I'd still be in limbo!
Thanks Paul. Spent an hour with Smarty help yesterday to try and resolve.
I noticed this on Sunday 8th June. Good to see Three and Apple are working to resolve it.
Are you saying it only affects iPhone, and is working okay on Android??
I'll give you until the end of the week if it's not fixed by then, I'll ditch Smarty/ Three.
MartinG_2971265 wrote:Are you saying it only affects iPhone, and is working okay on Android??
I'll give you until the end of the week if it's not fixed by then, I'll ditch Smarty/ Three.
Apple released carrier update 64.1 which broke Wi-Fi calling for THREE and EE customers.
Latest update:
10th June 17:00 - 3UK technical teams continue to with Apple to work on resolving the issue. Thank you for your patience, and we’ll continue to keep you updated.
