Forum Discussion
Why does Smarty keep asking for my PAC
I joined Smarty in March 2025, and immediately transferred my number using a PAC.
Sixteen months later, Smarty persists in displaying at every login: "We noticed you activated your SIM. Do you want to bring your phone number to SMARTY" and wants me to supply a PAC or STAC (again). Obviously, I don't want to change my number, and I can't get another one now anyway.
How do I remind Smarty that I already did all this ?
-- Paul.
1 Reply
PaulSti_3232446 You can have a web chat with Smarty Support so that they can check for you. http://www.smarty.co.uk/contact
