Forum Discussion

WendyBak_779478's avatar
WendyBak_779478
SMARTY Pioneer
17-04-2025

Why can't I get the 12 GB for £6

5 Replies

  • RachelM_7667's avatar
    RachelM_7667
    SMARTY Moderator
    17-04-2025

    HI  WendyBak_779478,

    This forum is mostly manned by customers from SMARTY, if you are still seeking assistance please reach out to our customer care team at: https://smarty.co.uk/contact.  Available from Monday to Friday from 8am to 8pm.

    Thanks

     

  • Raymond_3171189's avatar
    Raymond_3171189
    SMARTY Maverick
    17-04-2025

    Not showing in options, but  swapped mine last month via Web chat.

    Only took a few minutes.   They also upgraded my wife on the same group and confirmed by email.

     

     

  • WendyBak_779478's avatar
    WendyBak_779478
    SMARTY Pioneer
    17-04-2025

    Why can't I get the 12 GB for £6

    • MSF's avatar
      MSF
      SMARTY Guru
      17-04-2025

      WendyBak_779478 Are you sure that you can't?

      It may not appear on your dashboard as choice, but have you been refused when you had a web chat with Smarty Support?