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William_3155643's avatar
William_3155643
SMARTY Pioneer
31-01-2025

Wanted a sim card for security camera

Got new sim today minutes and data sim. Thought I ordered a data only sim. Cctv says unsupported sim. What can I do as don't want 2 sim plans

3 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    31-01-2025

    William_3155643 It won't make any difference to your CCTV whether the SIM is data-only or data, minutes and texts (plus, its often actually cheaper on Smarty to get a SIM with minutes, data and texts than it is for a data-only SIM for the same amount of data).

    So there's something else going on here that's stopping the SIM working. Could the CCTV camera be locked to a particular network? Have you set the APN setting for the SIM's data connection to 'mob.asm.net'? Does the CCTV support a 4G connection, and have you checked Smarty have coverage where you are?

    • Guguleth_497141's avatar
      Guguleth_497141
      SMARTY Rookie
      20-05-2025

      I have a 4G solar cctv my smarty sim wont connect, I entered the above APN , seller says its network unlocked, Is thee anything else i can do ?

      • MSF's avatar
        MSF
        SMARTY Guru
        23-05-2025

        Guguleth_497141  Did you check the Network Status for any local problems?