Forum Discussion

Rooster_No1's avatar
Rooster_No1
SMARTY Maverick
07-04-2023
Solved

VOLTE logo ?

OnePlus Nord CE 5g  (android 12) Just joined Smarty.... when I was on Three, my phone constantly displayed the VOLTE logo at the top of my phone next to the signal strength ... now it's absent ! Is...
OnePlus android volte
  • Chalkychap's avatar
    Chalkychap
    09-04-2023

    Customisation of icons in the system status bar, on Apple and Android handsets, requires setup in a network profile, which is used to enable/disable various features and options. 

    Some service providers can't/don't invest time & effort (money) into extensive customisation of network profiles, for a large number of handsets. I'm sure your VoLTE is working Rooster_No1, just missing a status icon in the status bar because SMARTY haven't got a customised network profile your handset.

  • WelshPaul's avatar
    WelshPaul
    11-04-2023

    All you need to do to find out if VoLTE is active and working is to make a call.

    While in a call, shoup you:

    • Drop back to 3G - VoLTE is NOT working
    • Remain connected to 4G or 5G - VoLTE IS working

    SIMPLES!!!

Chalkychap's avatar
Chalkychap
SMARTY Trendsetter
09-04-2023

Customisation of icons in the system status bar, on Apple and Android handsets, requires setup in a network profile, which is used to enable/disable various features and options. 

Some service providers can't/don't invest time & effort (money) into extensive customisation of network profiles, for a large number of handsets. I'm sure your VoLTE is working Rooster_No1, just missing a status icon in the status bar because SMARTY haven't got a customised network profile your handset.

Rooster_No1's avatar
Rooster_No1
SMARTY Maverick
09-04-2023

Thanks guys, I'll stop worrying then  😎👍