Forum Discussion

DinaKout_802366's avatar
DinaKout_802366
SMARTY Pioneer
03-04-2025

Voicemail Settings - Reducing the number of rings before going to Voicemail

I think that people don't know I have a voicemail because there are too many rings before they reach it. How can I reduce the amount say from 20 seconds to 8 seconds? 

6 Replies

  • Linsey's avatar
    Linsey
    SMARTY Moderator
    03-04-2025

    Hey DinaKout_802366 

    Unfortunately, we cannot reduce the amount of rings. It will ring for around 30 seconds before being directed to voicemail. 

     

    • DinaKout_802366's avatar
      DinaKout_802366
      SMARTY Pioneer
      03-04-2025

      Thank you so much Linsey. Appreciate it. It's unfortunate. 

  • MSF's avatar
    MSF
    SMARTY Guru
    03-04-2025

    DinaKout_802366  I agree with SmartyTrousers  - this has been asked before and the answer was that it is not possible to change the number of rings.

    It is possible that they may change that at some point, but no word present.

    • DinaKout_802366's avatar
      DinaKout_802366
      SMARTY Pioneer
      03-04-2025

      Thank you so much MSF. Appreciate your response! 

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    03-04-2025

    DinaKout_802366 This has been asked before, and I’m pretty sure Smarty don’t offer any facility to change the number of rings before voicemail picks up, unfortunately.

    • DinaKout_802366's avatar
      DinaKout_802366
      SMARTY Pioneer
      03-04-2025

      Thanks so much for your help!