Forum Discussion
Voice calls not delivering speech reliably
When I make or receive calls a lot of speech is getting dropped such that those at the other end of the line keep asking me to repeat myself. This happens at home even when I have 2-3 bars of signal indicated but has also occurred elsewhere in the country with similar signal strength. I have also had calls drop. This has been the case from the start for 6 weeks+ now and happens with a new iPhone 16E (WIFI calling is enabled). The smarty coverage checker suggests excellent 4G coverage in the area. I have had some important calls that have been impacted and will be forced to leave Smarty unless I can resolve this issue as not being able to call reliably from home is a non starter. My previous iPhone SE connected on Vodafone from home reliably. Any suggestions would be greatly appreciated.
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This morning I find Samsung phone cannot make call or text or even no data network with Smarty card. My second phone also use Smarty card but it works. Do not know why it happens. I try to login my account but the password not working so I use the email versification to login to check and find that the message "We noticed you activated your SIM. Do you want to bring your phone number to SMARTY? "
It seems my sim number is hacked by someone. So in this case who I can contact the in Smarty to resolve this situation. URGENT !!!
