Forum Discussion

akis's avatar
akis
SMARTY Pioneer
07-11-2024

Voice calling delay

I am occasionally getting very significant delays in my voice calls, so that the other person does not hear what I am saying until later, and it is impossible to have a discussion. This has been happening on and off - has anyone else seen this problem?

2 Replies

  • PaulJerv_110387's avatar
    PaulJerv_110387
    SMARTY Pioneer
    04-12-2024

    Yes, I get this frequently with wifi calling.  As a result, I'm leaving Smarty.

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    07-11-2024

    Hey akis 

    I am unfortunatly unable to access your account to help you further I recommend talking to our customer care team on chat who can give account specific advise https://smarty.co.uk/contact available daily from 8am – 8pm.