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EmmaBil_2209431's avatar
EmmaBil_2209431
SMARTY Pioneer
12-08-2023

Using phone abroad

In Greece new to smarty have changed the settings to use my iPhone abroad when I got here still no service what am I doing wrong.. any ideas ? 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    12-08-2023

    EmmaBil_2209431  I'm assuming that you have an active sim plan with Smarty before going.

    Have you turned on roaming in your phone settings?

    It may be that the phone has locked on to a local network and now there is poor signal.

    You could also try turning off the automatic network selection and then choose one of the networks that show up until you get a good one.