Forum Discussion

SheminM_2251715's avatar
SheminM_2251715
SMARTY Pioneer
25-03-2025

Use account balance to buy data add-on

I have an account balance of around £7 and am trying to buy a £5 data add-on, but I don't get the option of using my balance to pay for this. Is there a way to do this?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    25-03-2025

    SheminM_2251715 Are you trying to buy the 3day unlimited UK data add on for £5?

    If you don't have the option to use existing account credit, why not web chat with Smarty Support team to sort it?

    • SheminM_2251715's avatar
      SheminM_2251715
      SMARTY Pioneer
      25-03-2025

      I'm trying to buy the 5gb non expiring add-on... Will try chatting with support thanks