Forum Discussion

MonicaAg_941142's avatar
MonicaAg_941142
SMARTY Pioneer
06-08-2024

unpause my plan

Hi, I would like my plan to be unpaused. I don’t have a clue why it was paused. Any help would be appreciated.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    07-08-2024

    MonicaAg_941142  Do you mean that it did not auto-renew? If so, you can look on your account dashboard to ensure that the auto-renew box is ticked.

    If there is still an issue, contact Smarty Support Team via web chat.