Forum Discussion

BarrieL_1881752's avatar
BarrieL_1881752
SMARTY Rookie
24-02-2023

Unlock phone

My wife has a locked phone on EE. We have a new SIM card but need to unlock her phone, how can we do it?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    24-02-2023

    As WelshPaul says, where a phone is locked to a particular network, then only that network can unlock it legitimately. (Perhaps best not to be tempted to go to independent phone shops that may offer to do it).

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    24-02-2023

    Only EE can network unlock your wife’s phone. Contact EE…