Forum Discussion

PeterBa_1412070's avatar
PeterBa_1412070
SMARTY Rookie
10-04-2026

Unlimited Date/New Sim

I have a data sim in my campervan. I update on an 'as and when required basis', usually 20GB, not rolling. This time I want unlimited data for 1 month. SMARTY wants to send a new sim. I'm going away within 24 hrs. Will the new plan activate on my existing sim? Cheers & thanks.  Peter Bayer.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    10-04-2026

    PeterBa_1412070​ I would recommend checking your Account Dashboard first. Does the sim show as Active still? I am wondering whether you did not buy a plan for such a long time that it was deactivated; they normally send a warning email at 180 days giving you another 40 days notice.

    If the sim isn't showing any more, you will need a new one as the number will have been recycled.