Forum Discussion
Unknown smarty account
We have been charged for 3 separate direct debits with SMARTY but only have two accounts that we know of. It's possible the 3rd one was for a family member who no longer uses it, we used to pay the bill. I've tried all my known email addresses to log in but can't find the account. How can I find it and cancel it?
1 Reply
Please reach out to our customer care team, our agents should be able to help locate the account with other information. Available daily from 8am to 8pm: https://smarty.co.uk/contact.
- Rachel
