Forum Discussion

EdwinaJa_642266's avatar
EdwinaJa_642266
SMARTY Pioneer
03-02-2023

Unable to ring a landline

Yesterday I rang a landline today it says I don’t have access to this service? What to do?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    03-02-2023

    Is your plan showing as 'live' on your dashboard?

    Is the number a standard UK landline? Not Channel Islands or an unusual number or an 084x number?

    • EdwinaJa_642266's avatar
      EdwinaJa_642266
      SMARTY Pioneer
      06-02-2023

      Thank you. I have solved the problem by turning my phone off and back on again.