Forum Discussion

AlanSea_1914126's avatar
AlanSea_1914126
SMARTY Pioneer
10-03-2023

unable to receive and make calls

Just received email to say number has been transferred but unable to receive or make calls

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    10-03-2023

    As well as tips from Chalkychap , check your dashboard to see if it shows the ported number.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    10-03-2023

    Okay AlanSea_1914126, a couple of things to try here:

    1. Turn OFF the phone with the SMARTY SIM - leave the phone OFF for at least 20 minutes, then try again.
    2. If that fails, do a Network Reset on your phone.

    Good luck AlanSea_1914126 🍀