Forum Discussion
HCarterSmith
23-04-2023SMARTY Pioneer
UK government emergency alert
I didn't get any alert today. I've got an S10 with OS 12 for Android. I've got the Emergency Alert Notification switched on in settings so i don't know why I and the rest of my family who also use Sm...
- 24-04-2023
Hi all,
Following the emergency alerts test on Sunday, we’ve been working with the government and have identified a technical issue that meant some of our customers didn’t receive the alert. This morning (24th of April) our engineers deployed a fix meaning there will be no issue with future alerts.
BevPook_1893170
24-04-2023SMARTY Pioneer
It seems a large amount of Smarty and 3 users did not recieve. My mobile is Samsung A12 and I did not recieve it either. Can Smarty explain the reason please.