Forum Discussion

AlisonS_3533842's avatar
AlisonS_3533842
SMARTY Rookie
16-03-2026

Transferring my current smarty plan to another login

Hi there,

My partner created this Smarty login for me, and got me this SIM and handset, paid on their credit card.

I have recently separated from my partner, but want to keep my Smarty number and pay for it myself.

I have contacted support, and they tell me that I cannot change the name or billing details on my current plan.

So I thought if I create a new Smarty login, with my own (payment and address) details, I can get a PAC code on my current plan, and transfer it to the new Smarty plan.

Will that work?

Thanks for looking

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    16-03-2026

    iPhone 17 range​ Unfortunately it won't work that simply. A PAC code can only be used to move to another network - not within the same network.

    The only other way would be to buy a cheap SIM card from another network and transfer out to them with a PAC code - you could then transfer back to Smarty on your own new account using a PAC code from the other network. Fiddly admittedly, but it would get the result