Forum Discussion

Vonnie's avatar
Vonnie
SMARTY Rookie
14-08-2026

Transfer phone number

I am trying to transfer the number from my old iPhone 14 to an iPhone 17 but it keeps saying that 3 are working on there network and to try later. I have contacted 3 and they are not doing any work on their network. Error message 300. What do I do?

 

1 Reply

  • GordonK_4213188's avatar
    GordonK_4213188
    SMARTY Commentator
    14-08-2026

    This isn't 3 it's Smarty. I know they are owned by Vodafone Three and run on the Vodafone Three network but they operate as their own service,

    You're not telling us how you're going about the transfer so it doesn't give anybody a lot to work with. 

    If you want to contact a support agent for Smarty go to the  Contact Us Web Page Scroll down to where it says 'How To Get More Help' and there is a button labelled 'Start A Webchat'  Click on that button between 8AM and 8PM and it initiates a webchat with a Smarty support agent.