Forum Discussion

JoWesson's avatar
JoWesson
SMARTY Rookie
30-06-2023

Texts not sending

Is the service down as cant send any text messages?

10 Replies

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    30-06-2023

    Looks like the problems affecting O2 and its related MVNO's (Giff Gaff, Tesco Mobile) are still ongoing, at midnight UK time, Saturday 1st July.

    ā€ƒ

  • RICHARDCARTER's avatar
    RICHARDCARTER
    SMARTY Pioneer
    30-06-2023

    I've only tried to reply to 1 text but I have never had this problem before.

    I get the warning SMARTY 0

  • KevinCa_1995153's avatar
    KevinCa_1995153
    SMARTY Pioneer
    30-06-2023

    Same . I still can't . Tesco mobile also which is o2 you can't text anyone on o2

  • George's avatar
    George
    Team SMARTY
    30-06-2023

    Hi All,

    We have received reports of a small number of customers not being able to text or call numbers on the Sky Mobile (O2) network. We have had confirmation from the other network that this should now be resolved.

    • KevinCa_1995153's avatar
      KevinCa_1995153
      SMARTY Pioneer
      30-06-2023

      Still same to any 02 numbers

       

    • MartinS_1460942's avatar
      MartinS_1460942
      SMARTY Pioneer
      30-06-2023

      This is NOT resolved for me

  • KevinCa_1995153's avatar
    KevinCa_1995153
    SMARTY Pioneer
    30-06-2023

    I'm same . Can you receive texts and make calls ??

  • MSF's avatar
    MSF
    SMARTY Guru
    30-06-2023

     Hello JoWesson . Try looking here to see if there is a problem in your area: