Forum Discussion

pjc211's avatar
pjc211
SMARTY Pioneer
29-05-2024

Texting

Hi.

Got my new smarty sim and ported number over...now when I send a text it sends it from the number that came with the sim and not my number.

Any help pleaee

3 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    29-05-2024

    In addition to the suggestions by MSF, have you tried a NETWORK RESET, pjc211

    Your handset user guide should explain this process, which often fixes this issue.

     

  • MSF's avatar
    MSF
    SMARTY Guru
    29-05-2024

    pjc211  This problem comes up every couple of days. Depends upon your phone.

    In Settings, you may see the original number of your sim and so can change it manually. For iPhone, log out of iMessage and FaceTime and then log back in with your Apple ID.

    It is because the phone has 'remembered' the original number allocated to the sim.

    • pjc211's avatar
      pjc211
      SMARTY Pioneer
      29-05-2024

      Thanks for the reply..where do I look for the settings please