Forum Discussion

Prog1's avatar
Prog1
SMARTY Pioneer
12-07-2025

Text to USA number not going through from UK

I am getting a "not delivered" message when trying to text a USA number.

Details:

- currently in the UK

- I have a USA based iPhone

- I have an add-on

- I can text UK number.

- When I was in the USA texts to a UK phone went though. So, I assume my add-on is active

- The receiver has an Android phone

 

8 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    12-07-2025

    Prog1 Firstly, check your Account Dashboard to ensure that you still have credit - you said 'assume'.

    Did you put in the full international code?

    Failing that, does the person use WhatsApp? You could send the message without charge. (Not sure if you have already discounted that)

    • Prog1's avatar
      Prog1
      SMARTY Pioneer
      12-07-2025

      Thanks for the reply. There is a credit of 5 pounds. I didn't know if I needed to activate it somehow or if it just works when you use it. 

      He doesn't use WhatsApp. I did try the full number +1 775 ... .... but the phone forces me to use his contact. I am wondering if the phone is ignoring the code because it is a USA phone.

      • MSF's avatar
        MSF
        SMARTY Guru
        12-07-2025

        Prog1 Your last paragraph is interesting. Can you delete the person as a Contact and then try the full number?