Forum Discussion

PhilBoo_2709592's avatar
PhilBoo_2709592
SMARTY Pioneer
13-06-2024

Terrible phone connection and internet

Phone will drop out mid conversation, will not connect when dialling out. I use WiFi calling thats awful too. Internet 4G/5G terrible connection. My grandad has the same issues 2 miles away at home. She has an iPhone and I use android. Tried all the tip but still **bleep** awful considering it's piggyback to Three

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    13-06-2024

    PhilBoo_2709592  Not sure what advice members can offer you other than to try another network.

    I'm assuming that you did a coverage check before joining and also have tried the phone outside your home to eliminate issues with  your property.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    13-06-2024

    Sounds like it's time to leave SMARTY and use another service provider, PhilBoo_2709592

    At least there's no early termination fee.