Forum Discussion

IanHept_3555446's avatar
IanHept_3555446
SMARTY Pioneer
06-01-2026

Strange Roaming Charges outside EU.

I'm in Switzerland, so have an Out-of-Plan add on for me and my wife's numbers to cover usage there.

At 1.00am on several days we both have a charge labelled "Call from". But with no information. Exactly 1:00 am each time. The first was for £6.44 (at a time we were in France, so should be covered by the inclusive EU roaming.

Anyone know what these are? Or had the same issue?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    07-01-2026

    IanHept_3555446​ Although you were in France, is there a chance that your phones have stuck with an available Swiss network?

    Have you considered using a data Esim and making calls via WhatsApp where possible? Also with an Esim such as Roamless, you can make standard calls (non WhatsApp) via their in app service if the other party does not do WhatsApp.

    Might save a bob or two?