Forum Discussion
Speed and network problem
Yep. I checked the network coverage before purchase. It showed perfect coverage and 4G.
And the network status is always the same, no matter whether I check it in the morning, evening or night: „There is, at times, heavy usage in this local area. As a result, you may experience varying data speeds depending on how many customers are connecting to our network via your closest mast.
We’re always working to improve our network and aim to provide the best experience possible."I have no idea what I could do with it.
I recommend talking to our chat team as they can advise troubleshooting steps that may help https://smarty.co.uk/contact available daily from 8am – 8pm.
Hunique At times, it may be a feature of the building that causes a poor signal e.g. large steel beams. Check if it is the same when outside.
I have made several measurements in Wembley Park where I live. I also walked several streets. This is not caused by a building. We tried 3 different phones (Xiaomi, Samsung, iPhone). Same thing. Watch the video:
