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Malcolm_2041071's avatar
Malcolm_2041071
SMARTY Pioneer
11-05-2023

Simcard connection

Bought sim card for my router in my motorhome 

Inserted card but cant get connection router says device locked ?

Any suggestions please 

5 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    11-05-2023

    Hi Malcolm_2041071  Is the device definitely locked to a network, or is it asking for a password?

    Can you check documentation from the manufacturer?

  • Jimjiggles's avatar
    Jimjiggles
    SMARTY Rookie
    11-05-2023

    Are you sure your router is unlocked? 

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    11-05-2023

    The router would need to be unlocked by the network provider that originally sold the device Malcolm_2041071 - anyway, good luck. 

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    11-05-2023

    You'd need to contact the network provider that originally sold the network locked mobile broadband router Malcolm_2041071.

    Good luck unlocking your router.