Forum Discussion
DavidWa_4111491
28-04-2026SMARTY Pioneer
Sim setup
Today I bought a smarty, sim. I installed it in my phone a samsung galaxy Z flip 3 any network, I set it up paid online £15 for 150GB ect, but no matter what I do I have no internet no calls no texts...
MSF
29-04-2026SMARTY Guru
DavidWa_4111491 Does your Account Dashboard show an active sim and a current Smarty plan?
Have you also completed a Network Status check to see if there's any local mast issue?
If everything looks fine, have you turned the phone off and then on again to try and force it to register on the network?
Failing all else, a web chat with Smarty Support for them to investigate: http://www.smarty.co.uk/contact