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SandraG_4110581's avatar
SandraG_4110581
SMARTY Pioneer
01-05-2026

eSIM

Hi just switched to smarty but can only use my phone at home on the WiFi I have a eSIM any help with Primary 1 and primary 2 not sure if I need to do something on my settings 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    01-05-2026

    SandraG_4110581​ Sometimes if there is no reasonable mobile signal, your phone will use wifi calling - this does not depend upon esim or physical sim.

    In your settings, you do need to make sure that the esim is turned on in order to use it.