Forum Discussion

ReeceTh_4004514's avatar
ReeceTh_4004514
SMARTY Pioneer
07-02-2026

Sim not working

Need help with activating sim, says it’s activated but it’s not allowing me to receive calls or phone. 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    08-02-2026

    ReeceTh_4004514​ Dies it show as active in your Account dashboard? does the dashboard also show a current Smarty plan?

    If yes to both of the above, you will need a web chat with smarty Support for them to investigate.