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rosswil_3340338's avatar
rosswil_3340338
SMARTY Pioneer
15-05-2025

Shockingly terrible "customer service"

just took me a hour to try and cancel my account since the people dont understand english and gave me the run around for over a hour refusing to cancel my account...

absoute clownshow from indian "customer support" ... how do you get away with this? 

i even resorted to using google translate to try and speed up the process but holy moly ... that is a terrible customer experience i think i  now have PTSD and need counselling after this...

 

smartys "customer support" made me racist. .... never ever again. #smarty = CLOWNS!!!!

 

 

 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    16-05-2025

    rosswil_3340338  So how does posting the same thing on multiple threads make the situation improve?