Forum Discussion

fdilleen's avatar
fdilleen
SMARTY Rookie
22-09-2026

Several Day No Sevice

I left SMARTY today as this was the response to me asking about the outage in my area.  No way am I waiting another two weeks for resolution 

 

Business said

I completely understand your concern. The estimated resolution date currently showing is 04/10/2026. Please note that this is an estimated timeframe, If the issue is still ongoing after the estimated resolution date, please get back in touch with us and we'll certainly investigate further and check for any updates available on your account or in your area.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    23-09-2026

    fdilleen​ Fair enough.

    The problem is that networks like Smarty run off the major networks and have little control over them. Of course, you may join one of the major networks and still get a similar response in the event of a local problem.