Forum Discussion
Setting up phone for use abroad
Hi, I am having the same problem, spent all morning chatting to 2 difference people trying different things to solve it but nothing works, can I ask, did you manage to sort yours out & if so how ? Have you been abroad yet & did it work with just mob.ask.net in one ? Am I right in thinking as long as it’s in the Data APN bit then it should work ?
SusanCl_2028632 My phone has Mobile Data APN set to mob.asm.net and no username or password and it has worked in EU on more than one occasion.
MMS APN is three.co.uk and other info as per help document.
That’s brilliant, thank you for your reply, I feel more confident that it will work now, knowing your settings are the same as mine.
spent all morning messaging 2 different Smarty people who got me trying lots of different things Ie. Resetting my phone etc etc but nothing would work to keep both Mobile Data APN & MMS APN with mob.asm.net in 🤷♀️ as soon as I pressed reset only one would stayed.
SusanCl_2028632 Glad that's sorted then. From memory, I have had service without problem in Spain (incl. Canaries) and France. I don't know about data speeds, but I haven't been aware of not being able to at least find what I needed.
