Forum Discussion
Oluwaka_3201023
19-03-2026SMARTY Pioneer
Scam Alert
I was contacted today by a certain number stating that Smarty is trying to move their customers to Three network and that my sim will be blocked and a new sim will be sent to my address.
They tried getting my personal information, account information and card information. But I refused to provide my card information to them.
Can anyone confirm this information as true or false because I’m so puzzled
1 Reply
- MSFSMARTY Guru20-03-2026
Oluwaka_3201023 It certainly sounds like a scam. Why would Smarty waste time in contacting so many customers when they could simply text or email them? They already have account information and would not need to ask for it.
If you want to double-check, you could have a web chat with Smarty Support to be sure.