Forum Discussion

NickCha_1506927's avatar
NickCha_1506927
SMARTY Maverick
26-05-2024

S24 Ultra signal quality

Hi all, just started using the s24 ultra with my smarty sim. The signal quality is the worst I have ever experienced. It seems wherever I go the max strength I get is 1 bar on the indicator. Am I the only one or is this a common problem. Please help! 

9 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    26-05-2024

    NickCha_1506927 Did you do a Coverage check and a Network Status check?

    • NickCha_1506927's avatar
      NickCha_1506927
      SMARTY Maverick
      26-05-2024

      Hi, yes I did and it states that the signal quality is good for 4g but there is absolutely no signal. At my home address it also says signal strength is good but I can only make/take calls via WiFi calling. 

      • MSF's avatar
        MSF
        SMARTY Guru
        26-05-2024

        NickCha_1506927 From what you write, I'm wondering did you get a better signal with another previous phone? 

        Can you try the sim in another phone?

        Can you also check the signal when outside because it may be that your property is shielding the signal.