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PeterWi_2549894's avatar
PeterWi_2549894
SMARTY Pioneer
13-01-2026
Solved

Router changed, no Wi-fi calling

I've installed anew Fritz!Box 7530 AX router today. The internet works fine, but I can no longer connect my smartphone, which was OK before the switch of routers. What should I do?

  • PeterWi_2549894's avatar
    14-01-2026

    My problem is solved. The difficulty was with the set up of the new router which has been resolved by the ZEN customer service people who corrected the settings remotely. 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    14-01-2026

    PeterWi_2549894​ You haven't explained what happens when you try to connect.

    Does your phone see the network and ask for password?

    • PeterWi_2549894's avatar
      PeterWi_2549894
      SMARTY Pioneer
      14-01-2026

      My problem is solved. The difficulty was with the set up of the new router which has been resolved by the ZEN customer service people who corrected the settings remotely.