Forum Discussion
Roaming internet
I have a TPLink router with a smarty sim.
Android phones, iPad and Samsung tablet are all connecting to router which is showing Roaming but all devices are saying no internet despite having been changed to mob.asm.net
Anyone able to help
7 Replies
- ChalkychapSMARTY Trendsetter29-04-2024
Are you roaming in an inclusive roaming destination, PamelaY_2235989?
If you're not roaming within a designated SMARTY Mobile inclusive roaming destination, you'll need an out-of-plan add-on to use mobile data while roaming.
See the list of inclusive EU countries online at https://smarty.co.uk/roaming/europe.
- PamelaY_2235989SMARTY Pioneer29-04-2024
I'm in Spain so roaming should be ok
- ChalkychapSMARTY Trendsetter29-04-2024
The TP Link router will only work in Spain if the device is network unlocked, and if the APN value is "mob.asm.net" (in lowercase).
Usually, you can make this change using the web admin page for your mobile broadband router, via a connection to the device's Wi-Fi network.
- MSFSMARTY Guru29-04-2024
PamelaY_2235989 Did you change the router to asm.mob.net? If not, nothing else will pick up internet access from that router.
Changing the APN on the phones/iPad will only ensure that they are capable of roaming if you use them overseas.
- PamelaY_2235989SMARTY Pioneer29-04-2024
Hi, how do I change the router to asm.mob.net?
- MSFSMARTY Guru29-04-2024
PamelaY_2235989 You can get a copy of the manual here: https://www.tp-link.com/uk/support/download/
Sometimes, if you type 192.168.1.1 into your browser address bar, it will take you to the home page for the router - the manual should give further info.