Forum Discussion
Roaming - issues setting up Android
Hi seb11 Yes, you will need a roaming add on in Cambodia, but data will cost £1.00 per MB.
Make sure that roaming is also enabled in the settings of the phone you are now using.
If the phone you are now using has eSIM capability, I would suggest an eSIM provider like Sparks or Airalo to get data up and running.
The Smarty price list for Cambodia and other useful info is here :
Let me try get an odd-on and see if I can receive a text message from the UK. This is literally the only scenario I need to make happen - for my day-to-day data needs I've got a local Cambodian SIM. It's just these pesky OTP messages for a few key apps registered on my SMARTY number . The strange thing is - I'm positive I never bought a roaming add-on before, and I received texts sent from the UK while abroad here (or perhaps I simply forgot!) I'll get back with the results.
EDIT
I bought a £5 out-of-plan addon and I'm still getting 'No Service - Emergency calls only' and zero bars on the network interface 😞 I tried turning Airplane mode on/off to give it a chance to reconnect - still no results.
That is most likely down to the network coverage in Cambodia - Try manually selecting a network rather than letting your phone automatically select a network - Your phone could be latching on to a signal from a network with which Smarty doesn’t have a roaming agreement. EDIT - Just read you are getting zero bars of coverage.
What is your back up phone ? Just wondering if it’s an old 2G feature phone, that may not be helping.
I'm testing on 2 phones:
Cheapo backup Doogee S41 (no networks available at all/no bars)
Pixel 6 Pro (networks available/no bars?)
None of the networks connects - it either says Disconnected or No service
I'm in central location in the capital so connectivity shouldn't be an issue, especially that everything worked on Pixel 4XL just fine in the same spot.
Btw. Is this default configuration here correct? The SMARTY tutorial doesn't mention this segment so I left it 'as is'.
Have you enabled roaming in the settings ?
From Smarty’s own help pages, here are advised settings for Android. Worth leaving the APN type blank as advised below, to see if that makes a difference.
Never heard of a “Doogee” phone to be honest. Is it 4G or 5G capable ?
https://help.smarty.co.uk/en/articles/1155220-using-the-internet-after-you-ve-joined-smarty
