Forum Discussion
Replacement sim
I’m stuck in a hellish loop, I lost my old phone, ordered a replacement sims after checking my address was correct and it didn’t arrive! I’ve tried reordering and still no sim. I’ve paused my plan as I can’t afford to pay for a service I can’t use!
3 Replies
LuapReckut Then you need to get in touch with Support Team via web chat for them to investigate.
I seem to be stuck in some weird loop, which keeps going round without any resolution! I only use this to use a My-Fi router, so I guess I’ll just go with another provider, rather than waste money with smarty
LuapReckut But still you don't say what the Smarty Support team response was, so I'm not sure what else I can suggest.
