Forum Discussion
Replacement Sim
Hi, my sim has not arrived and it's been 2 weeks. I requested a replacement sim on 11th February. It's the third time that I've asked Smarty to help me get a replacement sim and it's never arrived. I...
Chilliecute Unfortunately, I think this is most likely down to the state of Royal Mail these days.
I think what would help is if Smarty either allowed customers to just buy a replacement SIM in shops then transfer their service to it (Lebara offer this facility), and/or introduce eSIM.
