Forum Discussion

DS4942's avatar
DS4942
SMARTY Pioneer
10-10-2024

Registration and Activation

I have bought a sim card. I set up an account. I entered a PAC code to transfer my number . I set up my contract. Now the system tells me it is allocating a number and will send me a sim card in a fe...
Rebekah_150's avatar
Rebekah_150
Team SMARTY
10-10-2024

Hey  DS4942 

You may have accidently purchased a new SIM rather than activating the SIM you have I recommend speaking to our customer care team who may be able to assist you further https://smarty.co.uk/contact available daily from 8am – 8pm.

LieslRo_3001942's avatar
LieslRo_3001942
SMARTY Rookie
16-10-2024

Nowhere does it clearly show you how to do this, if you follow the instructions on the sim card box that's obviously wrong as it's not allowing that Sims activation