Forum Discussion
Refund for payment
I have just tried entering my bank details on the website so that I am able to access websites that are deemed as "adult content". I have entered both my Google pay and my bank card on 2 seperate occasions and have been charged £1 but have been told that the cards are non chargeable sources and I still can't access what I need even though my money has been taken.
Can someone help??
- 04-08-2025
KeiranR_2775666 We cannot help because we are customers like you. Smarty Support should be able to check this for you with a web chat.
3 Replies
- DarrenS_1257736SMARTY Pioneer17-09-2025
Hi I have made two payments for my mobile the first one did not go on and done it again and worked so I need a refund from the first transaction please thanks
- MSFSMARTY Guru18-09-2025
DarrenS_1257736 Wrong place - we are customers like you. You need to web chat with Smarty Support.
- MSFSMARTY Guru04-08-2025
KeiranR_2775666 We cannot help because we are customers like you. Smarty Support should be able to check this for you with a web chat.