Forum Discussion

Martynas's avatar
Martynas
SMARTY Rookie
26-11-2023

Receiving calls from UK to EU

Hi, I need to receive a call from the UK whilst I am in the EU.

Will it work if I just have a plan or do I need to buy additional credit? 

Thanks in advance 😃

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    26-11-2023

    Martynas You need to read up about Roaming in the EU. Essentially, you can use your phone as if you were still in the UK - with a limit of 12Gb on data. This applies for up to 60 days.

    You will need to also read up on the webpages about how to change your phone settings to enable roaming.

    Roaming info link is shown clearly on the smarty home page.

    • MSF's avatar
      MSF
      SMARTY Guru
      26-11-2023

      Martynas Also, see 'Suggested Articles' at the top of the 'Forum Posts' page.