Forum Discussion
Reactivate my smarty Older no
Heloo.. my smarty account has been closed.. please i need my older smarty contact No reactivate
- 04-02-2025
AndrewS_918831 There is a 'contact us' link at the bottom of the forum page - it will take you to : https://smarty.co.uk/contact
Are you really certain that the number hasn't been reallocated? Even then, it may not be possible to get it back if it has been a while - you can try though.
8 Replies
- EseyinJohnsonSMARTY Pioneer06-02-2025
i'm trying to get my old number on Smarty and it's rejecting the number and pac code, is there a smarty customer care contact i can reach out to?
- MSFSMARTY Guru06-02-2025
EseyinJohnson Ye, you contact them via the web chat. Please be aware that if the PAC is older than 30 days, it will have expired.
- EseyinJohnsonSMARTY Pioneer06-02-2025
The PAC is less than 24 hours old
- AndrewS_918831SMARTY Rookie04-02-2025
I have the same issue and the number is defintely not yet re allocated but I can't find how to use webchat. I need to speak to a person. Please can I have a link to webchat that works. The link just opens the FAQ page
- MSFSMARTY Guru04-02-2025
AndrewS_918831 There is a 'contact us' link at the bottom of the forum page - it will take you to : https://smarty.co.uk/contact
Are you really certain that the number hasn't been reallocated? Even then, it may not be possible to get it back if it has been a while - you can try though.
- MSFSMARTY Guru18-01-2025
SadiaNa_2438161 Not sure you can do that because the numbers are recycled after a period out of use; it will all depend upon when your account was closed.
You can web chat with Smarty Support to ask if they can assist you - we are forum members and have no access to accounts.
- AndrewS_918831SMARTY Rookie04-02-2025
I have the same issue and the number is defintely not yet re allocated but I can't find how to use webchat. I need to speak to a person. Please can I have a link to webchat that works. The link just opens the FAQ page